
AT THE HOTEL
ADAPTERS AND CHARGERS
A selection of adapters and chargers can be borrowed from reception.
ALLERGICS
Ask reception for allergy-friendly comforters, pillows and bed linen.
ELEVATOR
The elevator from the basement to the third floor is located in the lobby. For safety reasons, do not use the elevator in case of fire.
BABY EQUIPMENT
The following baby equipment is available on request at reception or in the restaurant: baby crib, baby monitor, high chair. We will be happy to heat up any food you bring with you.
IRONING BOARD AND IRON
If required, ask reception to provide you with an ironing board and iron in your room.
CHEMICAL CLEANING
For dry cleaning of your clothes, please contact reception. If you hand in your laundry before 9:00, it will be returned to you within 24 hours.
ELECTRICAL CONNECTIONS
Sockets are equipped with 220 V/ 50 Hz.
FEEDBACK SHEET
Please let us know your feedback personally. On request, you will also receive a feedback form to fill in. We also look forward to receiving your online review following your stay.
FESTIVITIES AND EVENTS
Please contact reception for individual advice on planning celebrations and events of all kinds.
MONEY AND VALUABLES
We ask you not to leave any valuables, jewelry or money in your room or vehicle. Please use the safe in your room.
HYGIENE ARTICLES
Hygiene articles such as toothbrushes, combs and shaving sets are available on request at reception.
INTERNET
You can use our Internet free of charge.
SEWING SET
A sewing kit is available on request at reception.
FOOD INTOLERANCES
Please contact our reception if you have any food intolerances or special dietary requirements.
NON-SMOKING ROOM
All our rooms are non-smoking rooms. We reserve the right to charge a fee if the non-smoking rule is violated. Smoking is only permitted outdoors.
PUBLIC TRANSPORTATION
Information on bus and S-Bahn connections and departure times is available at reception.
PC
A PC is available in the lobby.
POST, POSTCARDS AND STAMPS
Your personal mail will be delivered to you by reception. You can leave your outgoing post with the appropriate postage at reception. Postcards and stamps can be purchased at reception.
RAIN SCREENS
Umbrellas can be borrowed in the lobby.
SCAN, COPY, FAX AND PRINT SERVICE
Please contact reception for this.
SHOE SHINE SERVICE
Our shoe shine machine is available in the lobby. Shoe cleaning equipment is available at reception. You will find a shoehorn in your room.
POWER AND CHARGING
Our power connections are 220V. International socket adapters can be borrowed from reception. We also have a selection of different chargers available for you.
MEETINGS, SEMINARS AND CONFERENCES
A detailed conference folder is available at reception. We will be happy to advise you individually.
TAXI
The reception will be happy to take your cab reservation at any time.
WATCH CALL
Please contact the reception for your personal wake-up call at 9.
LAUNDRY SERVICE
You will find a laundry bag in your wardrobe. If we receive the laundry before 9:00 am, you will get it back the same day.
NEWSPAPER
A daily newspaper is available in the restaurant every day. Additional newspapers and magazines are available for purchase at reception.